COVID-19 RESPONSE & POLICY

At PADLOX we take the health & safety of our team and customers seriously and have implemented practices to keep visitors and staff safe whilst following Scottish government guidelines.

 

What we’re doing:
 

  • We disinfect the items and surfaces in our rooms after every game and have built in extra time between teams to minimise contact transmission
     

  • We are providing disposable face-masks, gloves, and anti-bacterial hand gel for all customers and staff, or if you prefer you may bring your own mask

  • We are asking staff and customers to wash their hands upon arrival, and before/after games

 

  • Wherever possible we are minimising contact between staff and customers and following the 2m distance rule

 

  • We are reducing the capacity of games throughout the day (with only one party playing at any time) to minimise contact between groups and allow for more time between games for cleaning

 

  • We are minimising total capacity of the building at one time (including staff) to 8 people

 

We ask you to:
 

  • Please wash your hands and use provided anti-bac gel on arriving and before/after games

 

  • Please arrive at your scheduled time, and no earlier than 5 minutes

 

  • Please keep groups to two households when booking

 

  • Please contact us to reschedule your game if you or someone in your group is experiencing COVID-19 symptoms

 

 

Booking & Cancellation:
 

  • If you have concerns and are unable to attend your booking – either due to you or someone in the booked party displaying symptoms or self-isolating, or are unable to travel, then please get in touch as we are happy to reschedule your game for a future date and will be as flexible as possible with rebooking (cancellation fees are also waived)

 

  • We are a small team and due to the nature of the current situation it is possible that we may have to close the building or postpone bookings at short notice. In such cases we will always contact you as soon as possible, and reschedule where possible

If you have any concerns, questions, or would like to discuss in more detail with a member of our team then please contact us at

padloxgames@gmail.com

©2019 Padlox Escape Rooms

1 Carpet Lane,

Leith, Edinburgh,

EH6 6SS